Shipping information

Our top priority is the satisfaction of our customers.

The satisfaction of our customers is our top priority, which is why we ship free of charge throughout Germany.

Because demand for certain models is particularly high, some of our products may be sold out. If we do not have a product in stock, this will be indicated on the product page for the model in question and the specific delivery time in days will be given. This way, you can always be sure when your order will arrive before you buy.

After we have handed over your order to the parcel service, you will receive an email with the tracking number for your package so that you can view the shipment status at any time.

status Meaning delivery time
Available in stock The item is in stock in our central warehouse. Shipping will take place promptly, but the delivery time is slightly longer due to the greater distance. approx. 7-15 working days
Delayed availability Unfortunately, shipping is delayed. The reason for this could be, for example, increased demand. The delivery time is delayed. approx. 15-25 working days
Item ordered Unfortunately, the item is not available in stock. The product has already been reordered and can be shipped soon. approx. 15-25 working days
Sold out The item is sold out. No information on the delivery time is available. The item cannot be purchased in this status. Not specified
No longer available The item is no longer available or has been replaced by a newer version. Not specified

Deliveries abroad may be delayed by a few working days. Below you will find a list of the most important shipping times:

  • Germany: +0 working days
  • Austria: +3 working days
  • Switzerland: +3 working days